Customer Service Officer jobs

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Wipro Ltd - Sydney, NSW (34 days ago)
Job Summary • Define operational risk appetite, design and implement risk policies and governance by ensuring full satisfaction, building strong business relationship with clients and partners. • Engaging with Senior Management, CXOs communicating pertinent details about IT Risks and Control and obtain Risk budget approvals for mitigation. • Develop, implement and enforce suitable and relevant inf...
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Overview: As Arbonne’s Digital Marketing Coordinator you will work with the wider Australia & New Zealand Marketing team & global partners to deliver Arbonne's social media & digital marketing strategy. Reporting to the Field Development & Communications Manager, you will be coordinating and executing the campaign plan for all digital marketing channels including Social Media and EDMs. You will al...
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Wipro Ltd - Sydney, NSW (29 days ago)
Job Summary Conduct the due-diligence on the ITSM processes w.r.t the multi-sourcing ecosystem and their implementation on the ITSM tool. Identify the gaps w.r.t the best practices like ITIL V3, CMMI-SVC, ISO2000, SIAMBoK etc. Design the implementation roadmap to fix the gaps. Analyze and Design the integrated process architecture Conduct workshops to refine the ITSM processes to manage the hand o...
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No1 Lounges is an independent airport lounge provider. No1 provides passengers with the opportunity to make the most of their pre-flight time. During 2017 No1 welcomed 1.5m passengers from all cabin classes to indulge in a wide range of facilities, from fully-tended bars to bedroom pods. We are excited about our expansion into the Australian markets and are looking for talented individuals to join...
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Wipro Ltd - Sydney, NSW (18 days ago)
Job Summary • Liaising with users in identifying and documenting business requirements, coordinating with relevant team to propose, test and implement desired solutions. • Drives short & long term architecture strategy for the overall IT project portfolio for key business segments. • Regularly analyzing customer’s existing system, process, and technology solution to eliminate any existing ineffici...
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No1 Lounges is an independent airport lounge provider. Working on an Australian wide expansion plan, in collaboration with Etihad Airways and Virgin Australia. No1 provides passengers with the opportunity to make the most of their pre-flight time. During 2017 No1 welcomed 1.5m passengers from all cabin classes to indulge in a wide range of facilities, from fully-tended bars to bedroom pods. We are...
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Wipro Ltd - Melbourne, VIC (27 days ago)
Job Summary You’ll be responsible for managing all aspects of Salesforce development including configuration, customization and implementation of applications. Role also includes collaborating with internal stakeholders and team members to build solutions in Salesforce that support business requirements and processes for continuous improvement. • You’ll be responsible for turning the program desig...
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Wipro Ltd - Sydney, NSW (27 days ago)
Job Summary You’ll be responsible for managing all aspects of Salesforce development including configuration, customization and implementation of applications. Role also includes collaborating with internal stakeholders and team members to build solutions in Salesforce that support business requirements and processes for continuous improvement. • You’ll be responsible for turning the program desig...
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Wipro Ltd - Melbourne, VIC (27 days ago)
Job Summary The career opportunity is with Wipro’s Sales Group. The Practitioner Sales (PR) is accountable for developing global accounts for the Service Line. PR focuses on driving sales and revenue growth within a region across verticals. And works with a set of Enterprise Business Managers in a cross-functional manner to achieve Service Line targets. Responsibilities and Duties The role demands...
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Wipro Ltd - Sydney, NSW (20 days ago)
Job Summary 1. Provide software consultation to application teams as well as Technical lead from customer side. 2. Engage in change management activities and handle responsibilities including raising changes and change reviews on behalf of the team. 3. Responsible for change implementations like enhancements/upgrades/migration for security products Interface with vendors for troubleshooting major ...
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Wipro Ltd - Melbourne, VIC (25 days ago)
Job Summary • Expertise in Designing and implementing Automation solutions in different platforms • Experienced in ITIL process implementation and Service Delivery • Experienced in PowerShell, Azure, Python, SCCM and Orchestrators. • Expertise in Azure Cloud Automation. • Strong experience in managing, mentoring, and coaching team members • Track record of successfully and consistently accomplishi...
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Wipro Ltd - Brisbane, QLD (27 days ago)
Job Summary You’ll be responsible for managing all aspects of Salesforce development including configuration, customization and implementation of applications. Role also includes collaborating with internal stakeholders and team members to build solutions in Salesforce that support business requirements and processes for continuous improvement. • You’ll be responsible for turning the program desig...
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Wipro Ltd - Brisbane, QLD (27 days ago)
Job Summary • Perform 1st level support for production applications and system related incidents • Lodge and respond to requests and alerts from the Business from various call logging systems within the required SLA • Manage incidents life-cycle or escalate where required to vendor or specialist teams for resolution where required • Create and update documentation for operations, maintenance and s...
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Wipro Ltd - Sydney, NSW (34 days ago)
Job Summary • Liaising with users in identifying and documenting business requirements, coordinating with relevant team to propose, test and implement desired solutions. • Regularly analyzing customer’s existing system, process, and technology solution to eliminate any existing inefficiency. • Providing Continual Service Improvement plan for existing processes, procedures, and technical solution. ...
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Wipro Ltd - Melbourne, VIC (42 days ago)
Job Summary 1. Testing the undertaken system thoroughly with various tools and techniques and delivering a bug free product to the customer. 2. Analyzing Business requirements. Provide walkthroughs at different stages of testing. 3. Estimating proper efforts for the work to be undertaken. 4. Create and review test strategies, test plans, test cases, test data for technical requirements. Execution ...
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Wipro Ltd - Sydney, NSW (25 days ago)
Job Summary • Gathering business requirements (functional and non-functional) through interaction/ workshops and obtain sign off from appropriate stakeholders • Designing of technical approaches and architectures by incorporating appropriate design patterns as per the requirements using the enterprise Architect tool covering class diagrams, sequence diagrams, system flow diagrams and use cases for...
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Wipro Ltd - Sydney, NSW (27 days ago)
Job Summary • Serve as technical lead for cloud migration projects, and be a SPOC for any escalation for the Application owners. • Provides consultation and collaborate with clients relating to Application and Infrastructure, documenting recommendations using existing best practices. • Proactively oversee all the projects and flag risk around migration and propose solution. • Experience in wide va...
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Wipro Ltd - Melbourne, VIC (36 days ago)
Job Summary Prepare planning, design & configuration briefs for installation, migration & decommissioning of Network Core products. Researching and analyses network infrastructure of Telstra to ensure networks are planned to operate at optimal performance. Tx Planning Optical Backbone and Aggregation networks with Ciena (C5142, C6500 series) & Ericsson devices (OM1400 & OM1600 series), IP Radio SI...
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Wipro Ltd - Brisbane, QLD (39 days ago)
Job Summary 1. Design, developement of Digital Ready API's for digital channels - Mobile Banking and Internet Banking using Springboot Restful webservices and Spring Technologies 2. Experience in using Oracle Fusion Middleware Tools - Oracle Service Bus(OSB), Oracle SOA and Oracle BPM with Oracle Banking Platform(OBP) 3. Git activities like creating branch, commits, merging, pull request. 4. Co-or...
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Wipro Ltd - Sydney, NSW (18 days ago)
Job Summary Participate in agile scrum calls to take the ownership of new projects and to discuss any technical impediments for the ongoing projects. Schedule discussions with clients to understand the business call flows. Create Visio call flows, high level and low level design documents and take approval from clients. Calculate the time needed for the project and provide cost estimate to the cli...
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Wipro Ltd - Sydney, NSW (25 days ago)
Job Summary Customer Focus: Act in ways that demonstrate customer and partner focus and satisfaction by building effective relationships with customers, identifying, meeting and exceeding customer expectations, and by treating customers with dignity and respect. Knowledge and Application of IAM Solution Sets: Know and understand IAM products and range of solution sets, how to identify the best pos...
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Wipro Ltd - Sydney, NSW (27 days ago)
Job Summary NOTE: This position is opened for both Developer & Senior Developer respectively. • You’ll be responsible for managing all aspects of Salesforce development including configuration, customization and implementation of applications. Role also includes collaborating with internal stakeholders and team members to build solutions in Salesforce that support business requirements and process...
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Wipro Ltd - Brisbane, QLD (27 days ago)
Job Summary NOTE: This position is opened for both Developer & Senior Developer respectively. • You’ll be responsible for managing all aspects of Salesforce development including configuration, customization and implementation of applications. Role also includes collaborating with internal stakeholders and team members to build solutions in Salesforce that support business requirements and process...
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Wipro Ltd - Melbourne, VIC (27 days ago)
Job Summary NOTE: This position is opened for both Developer & Senior Developer respectively. • You’ll be responsible for managing all aspects of Salesforce development including configuration, customization and implementation of applications. Role also includes collaborating with internal stakeholders and team members to build solutions in Salesforce that support business requirements and process...
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Wipro Ltd - Sydney, NSW (34 days ago)
Job Summary • This role comprises of Database Management, ETL Development, Business Intelligence and Team Work. • Should have 12+ years of experience in advanced skills/experience in database systems or data warehousing, data analysis, ETL solutions development. • Should have 12+ years of Expertise in data profiling, data modeling, source to target mapping etc. • Should have 12+ years of Code desi...
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